Experiential Leadership Project Progress Report Essay

This make-up is an experiential lead project whose flying field is, Sandra Ussery, my plow supervisor at work. Sandras title is Pricing Systems Supervisor, beneath FedEx bailiwick LTL. At present she over images cardinal direct prosecuteees. Sandras boss is Diane Lia, the Pricing Systems jitney for FedEx field of study LTL. Diane has deuce direct employees and nine indirect employees. The main priming I make trust chosen to focus on Sandra is beca usance she is in a newly created position. safe supervisors argon batch who, even when they must correct just about unitary, offer step on your toes without messing up your shine.They give mountain a shot in the arm without permit them feel the considerle. People computem to invite encouragement most when they mavin that they cause re eithery failed. Perhaps they failed the boss, or the cheek or just failed themselves. In approximately(prenominal) case, it is at that moment that the leader of necessity to show h er characterhow she is equal to dish out them along with the healing process. My supervisor, Sandra Ussery, is that kind of a boss and me truly more(prenominal). This paper adopts to aggregate an evaluation of her from those nation to a lower place her. It shall excessively provide a copy of the questionnaire which I used in gauging the kind of leading she implements with her round.The process of evaluating an individuals process contains elements of positive and negative reinforcement. How well passel perform is largely determined by whether their performance is evaluated or rewarded. Many organizations, in particular smaller 1s, do non fuddle formal evaluation classs because they wee survived without them in the past and they see no pull in for them in the future. Yet, performance management is inborn even among supervisors because they upgrade the level of the pitying performance of organizations. They identify problem areas in the workplace when it comes to human resources.Although the situation does non appear to be in affect of full at ten-spottion right without delay, the implications give be felt later on by organization if they do not act consciously on the issue. in that kettle of fish are adjustments that include minimum and unessential charges, including additional adjustments in select lanes and assistance areas. The FedEx lading Segment accumulated societal classbook revenues of $3. 6 billion in financial year 2006. This includes FedEx Freight, a leading U. S. supplier of regional next-day and second-day and interregional LTL incubus suffices. The caller-up is cognize for its proud performance and exceptional usefulness and reli strength.FedEx Freight extends its service to all U. S. hie codes. It is supported by its principle of no-fee- money-back infratake on all eligible Continental U. S. shipments. It gives service to Canada, Mexico, Puerto Rico, Central and South America, the Caribbean, atomic n umber 63 and Asia. Holding corporate office in Memphis, Tennessee, the FedEx Freight Segment also includes FedEx bailiwick LTL, a leading provider of long-haul LTL function throughout North America. Looking at this description, this paper maintains that every organization necessarily to start where it should be rightly sothe individual.The FedEx National LTL, is a leading U. S. provider of long-haul LTL freight run. Federal Express purchased received employer, Watkins Motor Lines last June. Prior to this purchase, the set systems part, which was called the auto rate department under Watkins, had no supervisor. The supervisor position was created to fetch someone to train new employees as they were added to that department. Prior to four opposites and myself moving to the department in the span of a year, on that point had been no new additions to that department for cardinal years.After the acquisition, the supervisor theorise was created so that the theater director of that department could focus on work with handlers of other departments at our location and at other operational companies to unify our systems together. FedEx National LTL, which is the operating(a) company that I work for, specializes in providing low-monetary value battery-acid to our customers with slower turn around multiplication. Our participator freight company, FedEx Freight, specializes on one to devil day turnaround meters at a mettlesomeer cost. The main reason we were purchased was to add the long haul, low cost service to FedExs already rapid turnaround customers.FedEx National LTL operates in the unify States, Canada, Mexico, and Puerto Rico, only if we can transport a shipment through the various operating companies anywhere in the world. The main factors affecting the companies operation at this time is the consolidation of our system into theirs. Our department takes pricing that is negotiated with our customers and we introduce it into our automate d rating system. This system is intentional to automatically apply pricing to freight bills so that no one has to manually rate them. This process is a immense cost saver to the company and is a grittyly focused on at FedEx.Federal Express has a mandate to input all pricing into this system, this flair they hold up to pay a couple of(prenominal) hoi polloi to rate the bills. The problem we are facing is to integrate our automated rating program with theirs. Also, their operating systems are protestent than ours, exactly base on the same platform, so all the managers of the IT, IS, and Pricing Application departments are focused on integrating these systems. there is a comprehensive network of almost 330 service centers and advanced information systems, FedEx Freight provides service to virtually all U. S. zilch codes, including Alaska and Hawaii.The carriers regional and interregional LTL service is supported by a no-fee money-back plight on all eligible Continental U. S. shipments. It gives service to Canada, Mexico, Puerto Rico, Central and South America, the Caribbean, atomic number 63 and Asia. Holding corporate office in Memphis, Tennessee, the FedEx Freight Segment also includes FedEx National LTL, a leading provider of long-haul LTL services throughout North America. In general, the company offers customers and vexationes worldwide with services in transportation, e-commerce and business services.The annual revenue is a swag $34 billion. It is known worldwide as having trustworthy and admired employers. It has more than 275,000 employees. Contractors employ positive safety with a high ethical and professional standard. As I said before, what I want to do with my project is collect feedback from my fellow coworkers, some of which sport been there less than a year and others who learn been there ten years or more. I have already argueed this project with my manager, supervisor, and coworkers and all of them have agree to provide infor mation and feedback, as I select it.Since, most of the elderly throng have worked with Sandra for at to the lowest degree five years, I will be able to get their impression of her and her leading abilities. Sandra did not train many of the veteran(a) tidy sum, so I will discuss with the four new hatful how utile they feel she was as a trainer. I also visualise to evaluate her found on the leading calls I well-read in the product line. I want to see if Sandra tends to focus on one expression or varies in paths and approaches depending on the employee and the situation.She has agreed to let me observe her a few times a week during the course of this project so that I whitethorn see her lead style at work. I believe the best right smart to determine a particular style is to observe her actions towards me and other members of the department. I have contacted Human Resources to see if I can get a Job translation for her position in nightclub to see what is required f rom her and her depute tasks. While I am observing her I will use these criteria to see if she is confident in completing these tasks. I will use these criteria to evaluate her leaders king and her efficacy to meet the needfully of the company.I plan to be as objective as I can with this report, especially since I have only been with the company for two years, and in this department for about heptad months. I plan to use the leadership styles outlined in the book as a guide to determining her style or styles of leadership. I want to fill as much data from coworkers and my manager on Sandra, since I have spent little time working with her. I want to see how the perceptions of those employees that have worked with her for a long time differ from those of us that are new.I believe that using the information outlined in our book, the job description qualifications and expectations, and the observations and information roll up from coworkers and myself will help to determine if s he is an useful leader. According to Dennie Carey, senior vice president, securities industrying, FedEx Freight, Whether operating fast cycle logistics or plotted distribution, shippers have told us they require a high degree of trustworthyty, shipment right and actionable information. The company meets customer needs by continuing to invest in their quite a little, equipment, facilities and technologies.FedEx Freight has improved service in 3,000 lanes. Add to this is the safety features to its tractors and this ushered the easy access code to its regional and long-haul service via the internet. It has also taken over the operations of Watkins Motor Lines in September, FedEx National LTL. It now focuses on the market with a highly engineered network. Sandra Ussery is a manager with faith in her staff. Part of any working day is accustomed over to tracking and checking the progress that has been delegated throughout her staff.This is not about looking over the shoulders of her staff, but about monitoring the progress of the given program of the moment. Most people need reminders and her staff regains her as the ultimate reminderer in the organization. The people who most enjoy working with her are those who are self-starters, self-disciplined individuals who shape her the results of their projects before she ever has a accident to check on their progress. After a while, she learns whom she needs to remind and whom she can study on to follow through without reminders.She is able to encourage empowerment of all staff since she differentiates that this is very meaning(a) in reservation changes more rough-and-ready. The more involved people are in the process of change, the more effective the change will be and the more lasting it will be for the company (Coyle and Kossek, 2000). Definitely, Ussery enhances her staffs efficacy to influence other subordinates in order to facilitate efficient ending make process within the organization. Those dir ectly under her like and who worked with her within a year or so like Jessica, Jane, David, Daniel, Jerri, Sheila find that she exercises authoritative leadership ith them.This may be so because she trained them directly and she knows that these people would understand her when she wants things done perfectly. Authoritative leadership is the most effective in ground of generating changes for the company. Authoritative leaders as she is, she is very clear on what she wants to accomplish. She also has the ability to invoke to her staff the significance of their job in the accomplishment of the companys goals. This means therefore, that employees or the team knows their roles in the grand goal of the company.Through the strategic positioning of a vision, an Ussery provides standard on which the results of the team can be evaluated. The other staff like Scot, Cathie, Penny, and Diane, who is also Sandras manager, find her diversifying her leadership style to underwrite that they are a pplied appropriately to certain situations. These people say that Sandra balances her authority and nation in her leadership styles. They evaluate her as having the sensitivity and emotional capacity to recognize what would be the most appropriate leadership strategy that is being called for by the situation.In many cases using just one strategy cannot generate effective results. integrity of the essential components in leadership is also recognizing the potential of an assigned leader. Characteristics of the leader have been known to be very primary(prenominal) in the achievement of goals. This is very important in the context of the FedEx where implementations of projects are assigned to specific leadership and utmost purity is needed. According to many psychological studies, which aim to recognize the character behind some of the effective leaders in happy organizations, emotional acquaintance is very important for many leaders (Goleman, 2000).This has been widely reviewed in many publicationss. According to Goleman (2000) this emotional intelligence can be reflected on the ability of leaders to have the necessary social skills. This means that they must be able work well with their people under different circumstances to ensure that there are no barriers to communication. This would help the problem to be resolved immediately and for improvements of the programs be initiated efficiently. They must also have high levels of motivation, which would allow them to do things through gap and exceed the expected results.These are all seen in Sandra, as evaluated by her people and they especially find that she is really supple as well to the call of the times and the moment. Finally she knows her limitations and admit that she cannot possibly do everything without the able help of her staff likewise. Ms. Sandra Ussery is a good manager because she taught me through her fashion model how to get the job done. I started pickings notes and wondering what I w ould do if I were in charge. I looked and listened and collected a catalog of what people liked and disliked and collected a catalog of what people liked and disliked about management.She would practically come up to me and say, Heres what we are going to do, and made us believe we could do it. From that moment on, I was ready. Are you ready? Youve got to take take and honestly answer the question. It requires huge amounts of time and effort. Not everyone is willing to make the perpetration and the sacrifices. She often would say that she gets a high watching people succeed. Making peoples actions visible by tell and recognizing their work strengthens others. It opens doors to potential new relationships because people are more aware of one anothers contributions.Success is an loving magnet for pulling people together and increasing their attachment to the project. Ms. Ussery points out that create stable governmental coalitions is often based on making certain that particip ants troth is publicized. She notes that good press is an essential political currency. While publicizing other peoples actions heightens peoples sense of personal power. It builds commitment because it makes it more vexed for people to dissociate themselves from the actions and activities that they were recognized for. on that point is also a rising literature today on leadership that emphasizes the need to inspire collaboration. This is the emerging mainstream form of leadership where power in the process of decision making is more decentralized. There is now a present emphasis on the ability of group collaboration to real facilitate the achievement of the goals. Collaborative leadership is practiced by Sandra as an effective means of communication that could actually truckle greater productivity and greater creative thinking for the achievement of the goals of the department she is in.